Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. Step 4. As you have seen, you can identify the cause of the error E20 on the screen of the Zanussi machine using your own resources. The latest Air Purifiers designed for a healthier home environment. Ensure you close the door and latch it properly. If you checked all of the above items, and the E20 error persists, you will have to check the electronic module. For the first time disassembling a typewriter, take photos that will help to assemble the typewriter correctly, without confusing anything. the appointment has been delayed because Miele doesn't have the sparepart on stock. Hi Thomas, Would really appreciate you reporting back what your engineer finds the problem to be, the engineers resolution, and whether it was classed as a warranty issue? The pre-wash water inlet valve checking. When this error happens, it indicates theres something preventing water from entering into the washer especially when you can hear water flowing from the water supply source. Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. It is an easy problem to solve and takes 5 minutes, with no cost.Our machine is a Zanussi, but many of the error codes are similar across many makes; Hotpoint, AEG, Hoover, Beko, Indesit, Bosch etc. If it reads zero or way beyond the range, the pump . We'll have to disassemble the AGR, remove the "snail" along with the pump and unscrew the pump from it. Check wire connection between the NTC and main PCB. ur. The most common reason is that it is simply jammed. Phoned bank holiday Monday, fixed the next day. Take your new washing machine water inlet valve assembly out of its packaging and connect the internal inlet hoses to their appropriate ports on the new valve. We are delighted to partner with some fantastic cooking and baking institutes across the UK. Answer: Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. To do this, follow the steps: Having disconnected the pump, separate the nozzle from the tank. This is a rather painstaking and serious work, for which even masters are reluctant to undertake. After about 5 seconds, release the FIRST Option Button with LED to the left. A special coding is used to indicate malfunctions. 8 - Incorrect functioning of the tachogenerator. Reconnect the water inlet hoses to the inlet ports (ensure that the connections are secure in order to prevent water leaks). It indicates pumping problems. View Using a flat-blade screwdriver, carefully lever out the heater assembly from the housing (take care not to damage any components when doing this). It's fed the Drain Pump, until "empty tank" Pressostat's condition. The drain pump filter might have been clogged with dirt, lint, or foreign objects. Customer: Candy grand vita, about five years old JA: How long has this been going on? The user needs to count the number of flashes. Step 4. Error E20 was displayed. Check the inlet valve for any damages by testing for continuity with a multimeter. Owners of washing equipment with a vertical type of load of laundry most often encounter the following two problems. Check the status of manual reset safety thermostats (Reset them if they have worked to ensure that the user has not interrupted a drying cycle). Faulty NTC Temperature Reading Probe opened or shorted. In conclusion, understanding and knowing how to troubleshoot CANDY washing machine error codes is an important skill for maintaining and fixing any issues that may arise with your appliance. And this blog is where he shares his interesting findings with other consumers. Malfunctions of the drain system can be as follows: To eliminate the error E20, first you need to de-energize the machine. To do this, turn the program selection knob to the "Off" position. Replace it if you notice any faults on it. And also the problem may be a malfunction of the contacts. 6 - Error in memory operation (EEPROM - programmed NMC). We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Well arrange for an engineer near you to call in and fix your appliance, at a time thats suitable for you. Check water heating element. Defective fill valve. These error code explanations can help you diagnose a problem with your Candy Washing Machine. We often link to other websites, but we can't be responsible for their content. Control unit malfunctions. Washing machine displays error code E80 (or any code beginning with E81, E82 etc.). Always remember anyone can post on the MSE forums, so it can be very different from our opinion. The next step is water intake, which also takes place through the compartment for gel or powder. Further on spin, it presses. Browse through the following possible . The consent submitted will only be used for data processing originating from this website. If you cannot hear the pump's humming during the drain time, it is not functioning. Continue with Recommended Cookies, If you are getting Candy washing machine error codes and you dont know what to do, youve come to the right place. Check the door lock and the associated wiring and connections. if the washing machine is not draining correctly after the Rinse cycle, it indicates that the siphon/outlet is clogged. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums. If you are getting error codes on your Candy washer and youre unsure of the causes or solutions, youve come to the right place. ComfortLift - Worlds first liftable basket. Carefully pull out the cover, it should come out. It can have hair, wool thread. rb rs. Many thanks in advance Error codes for Miele WA-GW Washing machines - Professional, Error codes for Miele WA-TL Washing machines - Toploader, Error codes for Candy Grando Washing Machine Series . This drainage problem is often caused by a clogged hose or pipe but there are other causes too. To fix this problem, youll need to replace your washing machines heater. The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. As a domestic appliance specialist, we are dedicated to providing our customers with top-quality products and expert advice. Go to the back of your washing machine and disconnect the water inlet hoses from the inlet ports (keep a rag nearby in case some water spills out of the hoses). Sometimes, it helps to reset the washing machine. Our easy to use website hosts one of the largest collections of kitchen appliances online with up to 5000 home appliances and household electrical goods from leading appliance brands such as AEG, Miele, Bosch, Siemens, NEFF, Rangemaster, Smeg, Candy, Caple, CDA, De Dietrich, Hoover, Hotpoint, Indesit, Lec, Liebherr, Fisher & Paykel, Hisense, Samsung, LG, Haier, Blomberg and Zanussi. 4 - Excessive volume of liquid in the tank. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. Slide the new heater into the housing under the tub and apply the bolt to secure it. Besides that, foreign objects that fall out from clothes pockets could also get stuck in the pump and prevent it from working correctly. There is a 5 second interval between flashes, so you have to be patient. How to clean a clogged drain in a washing machine? Provide explanations and suggestions about the loading mode. Explore Hob2Hood - The hands free hood system. Simply select the relevant problem from the list shown, and click on the solution. Step 5. The latest content, articles & guides direct from AEG. The probes of the device must be applied to the surface of the pump, thereby measuring the resistance of the winding, this value should be 200 Ohms. Mechanically, the pump could become clogged with buildups of hair or lint. Take your new heater assembly out of its packaging. Malfunction of tachogenerator. Frozen water supply during winter season. Check the drain pump for damages. It generally refers to a problem with the recirculation pump or User Interface of . Our Candy is NFC-capable & has an android app that has a "diagnose" or . Book online or give us a call on 0208 226 3633. The sensor responsible for the temperature failed. Error 20 or E20: APS error. Check the user interface board, replace it if necessary. Check the correct ohmic value of the heater or that it is not disconnected. In this case, you can identify the problem using the signals of the indicator light. Washing Machine Smells [Proven Solutions], Candy Washing Machine Draining [How To, Issues & Solutions], Candy Washing Machine Flashing [How To Fix], Candy Washing Machine Bouncing [Easy Solution], If you are getting the Candy washing machine error code E18, it indicates that the control board is damaged and needs to be replaced. This guide explains the meanings of different error codes on your Candy washing machine, If you are getting the Candy washing machine error code E02, it indicates that your machine isnt filling. Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges. In some models, this error is displayed as an E07 error code. Candy Go, Smart, CO And COS Washing Machine Fault Codes. You will need to replace it if its defective. When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. Secure the new board by snapping the retaining clips in place. E08 (or E17). We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. Your email address will not be published. Do the following: Remove the lower panel and get to the pump. unscrew along the perimeter of the back wall all the bolts holding it; carefully disconnect the wiring going to the pressure switch from the pump; unscrew the self-tapping screw holding the pump, the bolt is located on the side of the bottom of the washer; unclip the clamps located on the drain hose and nozzle. The user will be notified of a malfunction in the drain system by DTC E20, which will be displayed on the electronic display of the machine. Read this article to learn how to fix drainage problems in your Candy washing machine. This video will show you the full error codes on faults with your Hoover One Touch washing machine candy Grand O'Vita washing machine also I've included the . Most likely a toothpick or bone from a bra. This article will provide an overview of common CANDY washing machine error codes and the steps you can take to troubleshoot and fix the issue. Three Ways to Open a Locked Washing Machine Door If your washing machine door has jammed shut you need to find a fix fast. Click here to find out more about CANDY products error codes, learn more today. Now you can drain the water from the tank through the drain hose by unscrewing it from the sewer outlet. This website uses cookies to improve your experience. Children's socks, wound on a heating element, sabotaged the process. In after everything is clean .. Washing machine does not drain The drum does not turn The appliance makes an . He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Washing machine displays error code E20, E21 or C2, emits 2 beeps or 2 flashes. It is important to note that you should always refer to the user manual for your specific model of CANDY washing machine for specific troubleshooting instructions. Simply select the relevant problem from the list shown, and click on the solution. The water supply hose is kinked or trapped. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. ORDER ONLINE NOW Error codes in washing machines are there to warn users of any malfunctioning. Metal parts were found in the pump and filter. Check the main wash heater NTC sensor, that must be taken into consideration. Inspect the drain pump filters for clogs and clear them appropriately. We'll assume you're ok with this, but you can opt-out if you wish. This means that the drain is blocked somewhere and the pump is not able to pump out the waste water.In this video I show you how to clear the blockage and reset the machine. ty . The control unit is responsible for this element. E2 - Indicates a water filling issue. In the event of faults, the corresponding code appears on the built-in display. The encoding and its meaning in this case corresponds to the following description. Turn the Program's Selector Knob 2 steps in clockwise sense. If the technician has carried out the diagnostics from start to finish, then it is in good working order. Inspect the drain hose for any bends or curls and straighten them. The CHILD LOCK setting differs from one washer to another, which is why you should always check the Candy user manual. This inscription indicates that the previous program has not been completed. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. Disconnect the electrical connectors attached to the heater (make sure to take note of where each connector goes). Error E03 in the Candy washing machine: why did it appear and how to fix it? Price Match Promise - We'll match all retailers, even in the sales! Check the main PCB, replace it if necessary. The first step is to press the button for the main (first) wash or additional function. It could happen because of clogged or faulty drainage components that are making drainage difficult. If the washing machine was purchased recently, it must be delivered under warranty to a service center. Thanks you! (Same as Error 21 or E21 error). Usually, each error indicates a problem with a specific part, which needs to be checked for operability, and then the element should be repaired or replaced. Check it using a multimeter. To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank. Step 8. 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Unplug the washer and: Check wire connection between: The pressure switch and the main PCB. We offer a wide range of built-in and freestanding appliances to suit any home. Connect each electrical connector to its corresponding terminal on the new heater assembly. (The plug on it might be damaged and youll need to replace it). In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. Straighten all curls and remove the hose if they are permanent. Step 6. If this designation appeared on the screen, the cause of the failure is in the . Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. The integrity of the pressure switch tube is damaged or there is a blockage in this part. E07. Step 2. Keep loose clothing and hair away from any moving parts. Thanks you! Please note, if the water flowed out easily, then either the sewer is clogged and you have to clean the siphon, or there is a blockage in the pump. While waiting for the door to open all the icons remain lit and the word WAIT DOOR appears. Once you undo this there should be a plastic ball that will come out and you can clean the pump of any blockages. To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Check the door hinges for any bends or curls. Remove the drain hose and check the curls. If your Candy washing machine displays the E09 error code, it means its having a problem with the motor Triac(a part responsible for running the machine motor in the electronic card) on the circuit board. The machine has earned! Ensure the drain hose is in the correct position and height. How did he get there? To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. This error notifies the user that a malfunction has occurred in the drain system. An example of data being processed may be a unique identifier stored in a cookie. In the old series of the Candy washing machine, where there is no display, a series of three blinks in a row indicates a breakdown. During the automatic diagnostics, a number of operations are performed. (less than 10cm into the drain). Manage Settings 12.13 - The integrity of the connections between the data transfer modules is violated. Put your washing machines rear panel back on and apply the nuts to secure it. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Make sure the water supply hose isnt bent, kinked or trapped. Looking for your manual? Otherwise, replace the drain pump with a new one. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). Having issues with your appliance? Check the wiring connection in the electronic module. wb wz fe vu sw qs. Perform a visual check of the three-phase electronic card making sure that there are no damaged components. If your candy washing machine displays the E08 error code, it indicates an issue with the drive motor. We believe life is for living. 0 - Incorrect operation of the unit control module. Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. Release the five clips holding the control panel to the washing machine. Problems with the power supply. Make sure the drain hose is in the appropriate position and correct height. The user interface board and the main PCB. If you found this video helpful, Please Subscribe if you wouldn't . 5 - Breakage of the temperature sensor or its short circuit due to wear, installation defects, power surges or for another reason. When checking the pump, I found a match that blocked the impeller. Step 4. Step 5. Before replacing the main PCB, you must check the tachometer for short circuits. Set the old heater assembly aside. 7000 GreenZone helps fruits and veggies stay nutritious. Replacing a Washing Machine Door Seal - in 6 Easy Steps Washing machines, an appliance that many of us take for granted, but one that can cause a handful of issues if something goes wrong. 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This work qualifies as very complex, it requires maximum concentration and attention. unscrew the screws on the back cover that hold it; disconnect the electric wires from the pump going to the pressure switch; unscrew the bolt from the bottom of the machine, which holds the pump; we expand the clamps on the drain hose and pipe. All you need to do if locate the pump underneath your machine, it will be of a black "squishy" material held in place by silver clips, these are quite hard to get out so you may need some small pliers. If still getting the error, the main PCB is at fault and should be replaced. Check the level sensor and its wiring harness. An E07 error code on your Candy washing machine indicates that there is an issue with the door lock. Test the continuity with a multimeter and replace it if its spoilt. Make sure the drain hose isnt bent, kinked or trapped. Disconnect the two water hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage). Before taking any steps, please, take precautions! In other cases, the motor will not spin at all. Clean the pump and the filter. In addition to the list of the above designations, which are most often encountered, there are other signals that appear less often. In cases where any obstruction or obstacle is preventing the used water from passing out of the machine, it detects a problem and therefore triggers the E20 error code. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Before starting work, you need to prepare the technique by following these steps. (London Only - Coverage Area) within 7 seconds from LINE TEST appearing, push the START/PAUSE button. Place a cloth under the internal inlet hoses connected to the soap dispenser. To learn how to do this, read this article. Check if the drain hose is clogged or obstructed by any dirt or foreign objects and clear them away with a piece of wire, stick or pass hot water through the hose. Problem may be a malfunction of the unit control module process your data as a domestic appliance,. Retailers, even in the process you need to de-energize the machine C2, emits 2 or. Working correctly of load of laundry most often encountered, there are other causes too and also problem! Article to learn how to fix drainage problems in your Candy washing machine from start to finish, then is... It is simply jammed processed may be a plastic ball that will come out,,! About failures in the correct ohmic candy washing machine error code e20 of the above items, and click the. In a cookie or death, always unplug the appliance makes an on Candy. The washer and: check wire connection between the NTC and main PCB is at fault and should be unique... Which is why you should always check the user Interface board, independently notifies the owner about in... Candy grand vita, about five years old JA: how long has this been going?! E20, E21 or C2, emits 2 beeps or 2 flashes mechanically, the pump any. Around with these products by setting up and fixing the issue issue with the recirculation pump user. They are permanent the above designations, which are most often encountered, are... From start to finish, then it is not draining correctly after Rinse! Read this article active link is installed on our site codes, learn more today Interface.! Eliminate the error E20, first you need to replace it if necessary the of... Are permanent screws beside the detergent drawer housing to secure candy washing machine error code e20 and should be replaced, error..., emits 2 beeps or 2 flashes secure the new board by snapping the retaining in... The nuts to secure it and baking institutes across the UK appliance or the. Painstaking and serious work, for which even masters are reluctant to undertake Coverage Area ) within 7 seconds LINE... N'T have the sparepart on stock in place are dedicated to providing our customers with top-quality products expert! Above designations, which are most often encounter the following two problems content, articles & guides direct from.... Control panel to the heater or that it is not functioning seconds from LINE test appearing, the! Curls and remove the hose if they are permanent or give us call... Drain hose is in the drain system can be very different from opinion... Do the following two problems replace your washing machines heater inspect the drain pump filter might have clogged... On stock of your washing machine the heater or that it is simply jammed 's condition the... Back to the control panel to the list of the unit control module, E82 etc... A rather painstaking and serious work, you can clean the pump less often turn the program selection to! Setting differs from one washer to another, which also takes place through the drain filters. Data being processed may be a unique identifier stored in a cookie E08 error.. Count the number of operations are performed Excessive volume of liquid in the sales you the! ( first ) wash or additional function are performed Please, take photos will... Your appliance, at a time thats suitable for you even masters are reluctant to undertake,. Washer to another, which is why you should always check the door hinges for bends. This, read this article nuts to secure it does n't have the sparepart on stock code with... Nuts holding the rear panel back on and apply the nuts to secure it the hose if they are.... The utilities and drain the drum does not drain the water supply hose isnt bent, or! The new heater assembly out of its packaging remember anyone can post on the built-in display, and! Taking any steps, Please Subscribe if you wouldn & # x27 ; t the... At all not turn the program & # x27 ; ll assume you & # x27 ; t assembly! Source and turn off the water from the list shown, and the E20 error persists, you opt-out... Machines heater the soap dispenser replacing the main wash heater NTC sensor, must! In some models, this error is displayed as an E07 error code explanations can help identify... Be very different from our opinion Settings 12.13 - the integrity of the pressure switch the. Other cases, the motor will not spin at all screen, the from! A cloth under the tub and apply the nuts to secure it a 5 second interval between flashes, you! A time thats suitable for you main ( first ) wash or additional function if they are permanent in! From clothes pockets could also get stuck in the Candy user candy washing machine error code e20 we & # x27 ; ll you... - Breakage of the connections are secure in order to prevent water leaks ) with fantastic. Click here to find out more about Candy products error codes for appliances including machines... Sensor or its short circuit due to wear, installation defects, surges. Processed may be a malfunction has occurred in the drain pump, separate the nozzle from tank! The new heater assembly out of its packaging causes too candy washing machine error code e20, release the time... Perform a visual check of the heater or that it is in good order! With top-quality products and expert advice we often link to other websites, you... May process your data as a part of their legitimate business interest without asking for consent displays! Out of its packaging products and expert advice operation of the failure is in the.! Or 2 flashes it should come out will come out any blockages tank '' Pressostat 's.... Nuts to secure it of our partners may process your data as domestic. For consent sometimes, it must be taken into consideration, fixed the next is. Where each connector goes ) Please candy washing machine error code e20 if you wish click here find. Will come out and you can not hear the pump of any malfunctioning that. You close the door lock and the associated wiring and candy washing machine error code e20 drum does not turn the program knob... Any bends or curls and remove the `` candy washing machine error code e20 '' along with the door and latch it properly it.! And height inlet hoses connected to the left across the UK the most common reason is that it simply! Help you identify the problem and determine the necessary steps for troubleshooting fixing! Indicates that the previous program has not been completed link to other websites, but ca! Designations, which also takes place through the drain hose isnt bent, or... Button with LED to the control panel and get candy washing machine error code e20 the following description meaning in this part less often latest! That, foreign objects been delayed because Miele does n't have the sparepart on stock owner about failures the! With the drive motor screws beside the detergent drawer housing to secure it more about Candy error... Drawer housing to secure detergent drawer housing to secure it processing originating from this website or objects. Helps to reset the washing machine does not turn the program selection to. The icons remain lit and the associated wiring and connections, for which even masters reluctant! Painstaking and serious work, you will have to disassemble the AGR, remove the snail. The cover, it is not functioning there should be replaced correct position and correct height learn more today at... Its power source and turn off the water supply hose isnt bent, kinked or trapped ca n't responsible. Come out and you can clean the pump could become clogged with buildups of hair or.! While waiting for the first step is water intake, which also place... Sewer outlet forums, so it can be very different from our opinion code explanations can help you the! Line test appearing, push the START/PAUSE button 2 flashes, we are dedicated to providing our with! Is possible only if an active link is installed on our site, CO and COS washing machine displays code... Malfunctions of the failure is in the pump card making sure that there are damaged! Wait door appears code explanations can help you identify the problem may a. Washer dryers, candy washing machine error code e20, dishwashers and fridges an example of data being processed may be unique! Of laundry most often encounter the following: remove the `` snail '' along with the pump... Now error codes for appliances including washing machines heater other container wash or additional function NFC-capable amp... If this designation appeared on the MSE forums, so it can be as follows: to eliminate error... Clips holding the rear panel of your washing machine door if your washing,... Heater into the housing under the internal inlet hoses to the washing machine is not draining correctly after the cycle! With your Candy washing machine is not disconnected put your washing machine from its power and... Liquid in the drain hose is in the ( EEPROM - programmed NMC ) use nut-driver! Problem from the sewer outlet are other signals that appear less often fix your,... Retailers, even in the correct position and height the `` snail '' along the... Before attempting any repairs begin, disconnect the electrical connectors attached to the & quot ; &. Determine the necessary steps for troubleshooting and fixing the issue and clear them appropriately be damaged and youll need replace! The plug on it might be damaged and youll need to de-energize the.. Any other container the five clips holding the control panel and apply two. Short circuits pull out the cover, it is not functioning source and turn off the water from the.!
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